Privacy Policy
Privacy Policy
Last updated: 2 August 2026
Welcome to Regista.
Regista is an online store offering football shirts, retro shirts, clothing and related products. The Website is operated by Octipus.
This Privacy Policy explains how we collect, store, use, share and protect the personal data of Website visitors and customers. It covers activities including browsing the Website, making a purchase, subscribing to a newsletter, receiving marketing communications, contacting customer support, using discount codes, entering promotions and interacting with cookies, analytics and advertising technologies.
Please read this Policy carefully. You may choose not to provide personal data, but this may prevent us from providing certain features or services, including processing and delivering an order.
This Policy is intended to reflect applicable data-protection and electronic-communications laws, including the UK General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations where they apply, as well as other mandatory privacy laws that may apply according to your location.
1. Who We Are
The Regista Website is operated by Octipus. For the purposes of applicable data-protection law, Octipus will normally act as the controller of the personal data described in this Policy.
Contact details:
Website: Regista
Operating company: Octipus
Email: myretrofootballshirts@gmail.com
Telephone: +44 7429 105707
Address: 63 Marney Add, London SW11 5EW, United Kingdom
2. Purpose of This Policy
This Policy explains clearly what personal data we collect when you use the Website, why we collect it, how we use it, who may receive it, how long we retain it, how we protect it, how we use cookies and what rights may be available to you.
We respect the privacy of our users and aim to collect and use only the personal data reasonably required to operate the Website, process orders, deliver Products, provide customer support, improve the user experience, manage marketing, secure the Website, prevent fraud and comply with legal obligations.
3. Personal Data We May Collect
The personal data we collect depends on how you interact with the Website.
3.1 Information You Provide Directly
When you make a purchase, create an account, subscribe to a newsletter, join a customer club, enter a promotion, complete a form, contact customer support or otherwise provide information, we may collect:
Your name, email address, telephone number, delivery address, billing address, order details, selected shirt size, purchased Products, saved or viewed Products, customer-support enquiries, messages sent to us, return or exchange requests, marketing preferences, discount-code activity and any other information you choose to provide.
3.2 Order and Payment Information
When you place an order, we collect the information required to manage it, including the Products ordered, order value, delivery method, delivery address, payment status, order number, delivery status and details relating to returns, exchanges, cancellations and customer support.
We do not ordinarily store full payment-card details. Payments are processed by secure third-party payment providers. We may receive limited information such as transaction confirmation, payment status, a transaction identifier, payment-method type or the last four digits of a card.
3.3 Technical Information Collected Automatically
When you browse the Website, we may automatically collect technical and usage information such as your IP address, browser type, device type, operating system, browser language, approximate geographical region, pages visited, Products viewed, Products added to your basket, time spent on the Website, referral source, links clicked, purchasing activity, abandoned baskets, cookie identifiers, device identifiers and other usage data.
3.4 Marketing and Behavioural Information
We may collect information about purchasing preferences, interests, purchase history, email opens, link clicks, discount-code use, campaign responses, benefit registrations, abandoned baskets and general interactions with the Website.
Subject to applicable law and your choices, this information may be used to improve the Website, personalise your experience, display relevant offers, measure marketing activity, analyse performance and show personalised advertising.
3.5 Information Received from Other Sources
We may receive information from payment providers, delivery companies, e-commerce platforms, fraud-prevention services, analytics providers, advertising partners and social-media platforms where this is permitted by law and consistent with your settings on those services.
4. How We Use Personal Data
We may use personal data to:
Operate the Website and enable purchases.
Process orders and payments, issue invoices or receipts, arrange delivery and manage returns, exchanges and cancellations.
Provide customer support and respond to questions, faults, enquiries, complaints and requests.
Create and manage a customer account where account functionality is available.
Send operational communications such as order confirmations, payment updates, delivery notifications, return or exchange updates and service messages.
Send marketing communications, newsletters, promotions, discount codes, stock updates, Product launches, benefits, recommendations and abandoned-basket reminders where permitted by law.
Improve the Website, user experience, checkout process, Product range, customer support and business operations.
Analyse Website traffic, sales, campaigns, advertising performance, customer behaviour and business performance.
Create marketing audiences, measure purchases and run retargeting campaigns through platforms such as Google, Meta, TikTok, Pinterest or similar services, subject to applicable consent and opt-out requirements.
Prevent fraud, misuse, attempted intrusion, unauthorised access, suspicious activity and breaches of Website terms.
Meet legal, tax, accounting and regulatory obligations and respond to lawful requests, court orders or competent authorities.
Protect our rights, enforce our terms, manage disputes, handle claims and defend legal proceedings.
5. Lawful Bases for Processing
Where applicable law requires a lawful basis, we rely on one or more of the following, depending on the purpose:
Consent: for example, when you subscribe to marketing, accept non-essential cookies or voluntarily provide information through a Website form. Where processing is based on consent, you may withdraw it at any time.
Contract: where processing is necessary to take steps at your request or to perform a contract with you, such as processing an order, taking payment, delivering a Product or managing a return.
Legitimate interests: where processing is reasonably necessary for operating and improving the Website, analysing performance, preventing fraud, maintaining security or protecting our rights, provided those interests are not overridden by your rights and interests.
Legal obligation: where processing is necessary to comply with tax, accounting, record-keeping, regulatory or other legal requirements.
6. Sharing Personal Data with Third Parties
We do not sell personal data for money. Some privacy laws define certain advertising-related disclosures as a “sale” or “sharing”. Where such laws apply, we will provide any consent or opt-out choices required by law.
We may share personal data with third parties where reasonably necessary to operate the Website, process orders, take payments, arrange delivery, provide customer support, conduct marketing and analytics, maintain security, obtain technical support or comply with legal requirements.
These third parties may include:
E-commerce platforms such as Shopify or similar providers.
Payment-processing and payment-service providers.
Shipping companies, couriers and collection-point operators.
Email, SMS, WhatsApp and other communications providers.
Customer-support, customer-management and order-management systems.
Analytics, measurement and advertising providers.
Advertising platforms such as Google, Meta, TikTok, Pinterest or similar platforms.
Hosting, cloud, server, backup, maintenance and cybersecurity providers.
Accountants, lawyers, professional advisers, banks, regulators, law-enforcement bodies, courts and other official authorities where reasonably required.
A prospective buyer, investor or successor where the Business is involved in a merger, acquisition, restructuring or sale, subject to appropriate confidentiality and legal safeguards.
We aim to disclose only the personal data reasonably necessary for the relevant purpose and to use appropriate contractual, confidentiality and security measures.
7. International Data Transfers
Some of our service providers may operate in the United Kingdom, the European Economic Area, the United States or other countries. Your personal data may therefore be stored or processed outside the country in which you live.
Where international-transfer rules apply, we take reasonable steps to ensure that an appropriate level of protection is provided. Depending on the circumstances, this may include relying on an adequacy decision, approved contractual clauses, the UK International Data Transfer Agreement or Addendum, or another safeguard recognised by applicable law.
8. Cookies and Similar Technologies
The Website may use cookies, pixels, tags, measurement tools and similar technologies.
Cookies are small files stored in your browser or device. They help the Website operate, remember preferences, improve the user experience, analyse Website use, measure performance, show relevant advertising and support retargeting.
Where required by applicable law, we request consent before using non-essential cookies or similar technologies. You can manage your choices through any cookie banner or preference tool available on the Website. Essential cookies may be used where necessary to provide the Website and services you request.
8.1 Types of Cookies We May Use
Essential Cookies
These cookies are required for core Website functions such as keeping items in your basket, completing checkout, signing into an account, securing the Website, preventing fraud and maintaining reliable operation.
Without essential cookies, some parts of the Website may not work correctly.
Performance and Analytics Cookies
These cookies help us understand how people use the Website, which pages and Products are viewed, where traffic comes from, how long visitors remain on the Website and how the shopping experience can be improved.
Functional Cookies
These cookies remember choices such as language, region, currency, recently viewed Products, display preferences and other settings.
Marketing and Advertising Cookies
These cookies may be used to show personalised advertising, measure campaigns, create audiences, support retargeting, measure purchases and improve advertising effectiveness.
They may be placed by third parties such as Google, Meta, TikTok, Pinterest or other advertising platforms.
8.2 Managing Cookies
You can control cookies through your browser settings by deleting existing cookies, blocking new cookies or receiving a warning before cookies are stored.
Blocking some cookies may affect Website features including the basket, checkout, account access, saved preferences and general user experience.
Where a cookie banner or preference tool is available, you can use it to accept, reject or adjust categories of non-essential cookies.
9. Email, SMS, WhatsApp and Other Marketing
Where permitted by applicable law, we may send marketing communications through email, SMS, WhatsApp, push notifications or other channels. We will request consent where consent is required.
These communications may include promotions, discount codes, benefits, stock updates, Product launches, recommendations, customer-club updates, abandoned-basket reminders and other commercial content.
You can unsubscribe at any time by using the unsubscribe link in a message, replying where that option is available or contacting us at:
myretrofootballshirts@gmail.com
Unsubscribing from marketing will not prevent us from sending operational or service messages relating to orders, payments, deliveries, returns, security or legal matters.
10. Abandoned Baskets
If you begin checkout, add Products to your basket or provide contact details without completing an order, we may send an abandoned-basket reminder where permitted by law and consistent with any required consent or opt-out choice.
Reminders may be sent by email, SMS, WhatsApp or another permitted channel and may include a checkout link, information about Products left in your basket, a promotional offer or a relevant Product recommendation.
11. Customer Clubs, Benefits, Promotions and Giveaways
Where the Website offers a customer club, points programme, discount codes, promotions, benefits, giveaways, waiting lists or early-access registration, we may use personal data to manage participation, verify eligibility, provide benefits, record points, redeem codes, personalise offers and send relevant updates.
Participation may be subject to separate terms published on the Website.
12. Data Security
We use reasonable and appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, loss, alteration, disclosure or destruction.
These measures may include encrypted communications, secure payment providers, access controls, permission management, backups, monitoring for suspicious activity, server protections and specialist service providers.
No technology can guarantee absolute security. We therefore cannot promise that the Website or stored data will be completely immune from intrusion, failure, unauthorised access or another security incident.
If a personal-data breach occurs, we will assess and respond to it in accordance with applicable law, including any notification obligations.
13. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, account management, business records, tax and accounting requirements, dispute resolution, legal protection, fraud prevention, Website security and service improvement.
Some information may be retained for longer where required by law or reasonably necessary for record-keeping, accounting, risk management, claims or another legitimate business purpose.
When personal data is no longer required, we will take reasonable steps to delete it, minimise it or anonymise it, subject to applicable law and technical limitations.
14. Your Privacy Rights
Depending on your location and applicable law, you may have some or all of the following rights:
The right to request access to personal data we hold about you.
The right to request correction of inaccurate or incomplete personal data.
The right to request deletion of personal data in certain circumstances.
The right to request restriction of processing in certain circumstances.
The right to object to processing based on legitimate interests and the right to object to direct marketing at any time.
The right to receive certain personal data in a portable format where applicable.
The right to withdraw consent at any time where processing is based on consent, without affecting processing carried out before withdrawal.
The right to lodge a complaint with the Information Commissioner’s Office in the United Kingdom or another competent data-protection authority in your country or region.
These rights are not absolute and may be subject to legal conditions, limitations and exemptions.
To exercise a privacy right, contact us at:
myretrofootballshirts@gmail.com
We may request additional information to verify your identity before responding. We will handle verified requests within the period required by applicable law.
15. Children and Minors
The Website is intended for adults. A minor may use the Website or make a purchase only with the involvement and permission of a parent or legal guardian and in accordance with applicable law.
If we learn that personal data has been collected from a child or minor unlawfully or without required permission, we will take reasonable steps to delete it or obtain the appropriate authorisation, as applicable.
16. Links to External Websites
The Website may contain links to external websites, payment services, delivery services, social networks, brand pages or other third-party services.
We are not responsible for the privacy policies, terms, security, content or practices of those external websites and services.
You should review the privacy policy of each external website or service you use.
17. Social Media
When you interact with us through social-media or messaging platforms such as Instagram, Facebook, TikTok or WhatsApp, we may receive information in accordance with your settings and the relevant platform’s rules.
Your use of those platforms is also subject to their own privacy policies and terms.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the Website, services, technologies, business activities, legal requirements or company practices.
The updated version will be published on the Website and will take effect when posted unless stated otherwise.
We recommend reviewing this Policy periodically.
19. Contact Us
For questions, requests, comments or concerns about privacy, contact us:
Website: Regista
Operating company: Octipus
Email: myretrofootballshirts@gmail.com
Telephone: +44 7429 105707
Address: 63 Marney Add, London SW11 5EW, United Kingdom